Shipping

Orders are typically processed within 3-5 Business Days.

Once shipped, you will receive a tracking number via email.

Shipping times may vary depending on your location and carrier delays.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• items must be unused and in original condition

• items must be returned in original packaging

Return Shipping

Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.

If something arrives damaged or not quite right, please reach out within 7 Days of delivery —we’ll take care of it and make things right.

Non-Returnable Items

Certain items may not be eligible for return, including:

• custom or made-to-order products

• final sale items

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll make it right.

How to Start a Return

To begin a return, please email:

figmentsaudade@gmail.com

Include:

• your order number

• a brief description of the issue

Refunds

Once your return is received and inspected, we’ll notify you about your refund. Approved refunds will be issued to your original payment method.

Thank you for supporting small, thoughtfully made goods.